Monster was recently made aware by Apple that some of our Jamz™, Turbine™ and Heartbeats™ headphones with ControlTalk™ may experience some irregularities under certain circumstances (it does NOT affect ControlTalk™ Universal).  This irregularity potentially affects a very small fraction of our headphones and to this date we have received no customer complaints. However, because the customer experience is our top priority, Monster immediately stopped shipment of all potentially affected products.

With the exception of the black or chrome Heartbeats with ControlTalk™, this issue does not affect any other of the Beats™ by Dr. Dre™ products.  If you think you are experiencing a problem with one of the headphones listed below, please contact Monster customer service (www.monstercable.com/service)  to receive a replacement.

Potentially affected products include ControlTalk versions of Lil Jamz™, Jamz™, Turbine™, Turbine Pro and Heartbeats™.